Items tagged with openletter

Barnes & Noble's response

November 6, 2002 - 261 words , 5 comments
Barnes & Noble’s response to my concerns regarding their email newsletter.
Also tagged as: barnesandnoble customers email

Open letter to Barnes & Noble

October 29, 2002 - 542 words , 20 comments
Barnes & Noble screwed up by sending a marketing email to people who told them they didn’t want to get email, made it difficult to change email preferences, and then ignored their mistake.
Also tagged as: barnesandnoble customers email permission