Items tagged with customerservice

Creative Weblogging: listening to customers

March 5, 2006 - 222 words
I asked Creative Weblogging to bring back full text feeds. They’re trying it out.
Also tagged as: businessblog creativeweblogging pheedo rssads torstenjacobi

Wells Fargo is stupid

March 3, 2006 - 386 words , 48 comments
Wells Fargo didn’t think things through very well.
Also tagged as: banking security wellsfargo

Those pesky customers

February 5, 2006 - 163 words , 3 comments
Ning’s Marc Andreessen is annoyed that customers like his service and want to meet the company.
Also tagged as: cluetrain conversations marcandreessen ning snark

Blackberry 7100 problems

December 9, 2005 - 142 words , 25 comments
Does the Cingular Blackberry 7100 have quality problems?
Also tagged as: 7100 blackberry cellphone cingular

Customer callbacks

June 29, 2004 - 160 words , 4 comments
Instead of waiting on hold for an extended period of time, PG&E customer service lets me ask them to call me back when someone is available.
Also tagged as: pge

Turning away customers

July 9, 2003 - 274 words , 7 comments
If a customer is going to go to the trouble of contacting you, it’s important, at least to them. Make sure you’ll see it.
Also tagged as: baseball bounce email mlb