Items tagged with customers

Consumer preference vs. RIAA

March 16, 2002 - 145 words , 1 comment
Most successful companies are driven by the needs and desires of their customer base. After...
Also tagged as: drm marketing music

Criminal Customers

February 23, 2002 - 421 words , 3 comments
The recording, television, and motion picture industries are treating their customer base as if they...
Also tagged as: music

Customer Care

February 22, 2002 - 47 words
Business 2.0 | Management Lesson #1: Speed Still Matters: "Customers' switching costs have been reduced...
Also tagged as: businessstrategy

Customer testing

February 13, 2002 - 58 words
The Archives page at ClickZ has an interesting problem. There are duplicate titles listed in...
Also tagged as: testing

Discover your inner hamster

January 20, 2002 - 120 words
Inefficient, manual processes make life difficult for your customers.
Also tagged as: business20 process